Account deletion
Last updated 13 October 2026
You can delete your Stridefall data from inside the game, in a few taps, or by asking us. Your Stridefall account runs on a Mandooist login that other apps can share, so there are two levels, and both are described here. Neither needs a reason.
Delete your Stridefall account in the app
In the app, open Settings and scroll to the Danger zone.
- Tap Delete account.
- Enter your password, or confirm with Google if you sign in that way. We ask so nobody with your unlocked phone can do this to you.
- Confirm. The game wipes the save on your phone, deletes your cloud save, and files a deletion request for the rest of your Stridefall data.
- The app returns to the sign-in screen, as if freshly installed.
This removes everything Stridefall holds for you, but it does not delete your Mandooist login, because the same login may be your login for TrekLedger and GymDays and we will not pull that out from under you. Your data in those apps, and in RouteMap, is not touched. Anything a phone is not allowed to delete directly, such as our fair play records and your ledger, is removed by us within 30 days of the request the app files on your behalf.
If you only want to start over and keep your sign-in, tapDelete character & save file instead. That removes the save on your phone and in the cloud but leaves everything else, including your email address and your ledger, in place.
Delete your Mandooist login too
Deleting the login itself removes the sign-in and all the data tied to it in every Mandooist app that uses it: Stridefall, GymDays and TrekLedger, including the shared ledger that links them. The quickest way isDelete account inside TrekLedger or GymDays, which deletes the login. You can also ask us, as below.
RouteMap has its own account, kept separately. Delete it in RouteMap (see its account deletion page). Deleting your Mandooist login does not delete your RouteMap account, and deleting RouteMap does not delete the login.
Or ask us
If you no longer have the app installed, or cannot sign in, send us a request from the email address the account is registered under, with the subject line "Delete my Stridefall account". Say whether you want just your Stridefall data removed, or the Mandooist login and everything tied to it. We reply to that address to confirm it is really you, and then delete what you asked for. Using the registered address is how we check the request is yours; we cannot act on a request from a different address.
Send the request by email at support@stridefall.com.
What gets deleted
When you delete your Stridefall account:
- Your cloud save.
- The fair play record of your step totals.
- Your in-game mailbox and any messages in it, your Debriefs included.
- Your ledger: every activity entry the Mandooist link recorded for you, how each was scored, and the batches they were grouped into.
- Your link settings for Health Connect, GymDays, TrekLedger and RouteMap, and any unused RouteMap link code.
- Your Strava connection in the game, if you had one. Revoking the game from your Strava account as well is a good idea; we cannot do that side for you.
When you also delete your Mandooist login, on top of that:
- Your sign-in (email address and password hash) from Firebase Authentication.
- Your GymDays and TrekLedger data held in the cloud, with their files.
Deletion happens within 30 days of confirmation, including from backups. After that we hold nothing tied to your account. We keep no record of the request beyond what is needed to prove it was carried out.
Unlinking a source on the Sources screen is different: it stops new activities counting but does not delete anything already recorded. Delete your account to remove the ledger.
What stays on your phone, or with other services
Deleting the account does not reach into your phone. Uninstall the app to remove its local files, and if you granted step, workout or heart rate access, you can revoke it in Health Connect or your phone's Motion settings. The health records themselves belong to the health platform and were never ours; we only keep what the app sent to the ledger, and that is deleted as above. RouteMap, Strava and the health platform keep what they hold under their own policies.
Newsletter
The launch mailing list is separate from game accounts. Every email from it has an unsubscribe link, and unsubscribing deletes the address.